“Jennifer is one of our company’s BEST! In such a short period of time, I’ve witnessed her navigation through a tall list of agents’ priorities, and obtain technical knowledge to keep the flow of business operations. However, I think the traits that captivated me most, is her comprehension of time management and proper phone etiquette!
Along with the vast task of servicing in such a busy office— with all personalities and work traits of realtors and brokers, and not to mention the various likings and standards of those agents, yet Jennifer manages to represent the company as a whole with incoming calls with such politeness. True authenticity screams through her pleasant voice of “may I help you what can I do to facilitate your success”. That’s what I’ve experienced time and time and time again!
Love an authentic person. And that is who Jennifer is.
It’s not just Jennifer who has etched herself in my happy place!!! I have more favourites at this company due to their strong dedication to come to work each and every day, giving out their best, no matter what may or may not be on their personal plate, they are true professionals! These staff members have certainly proven to me, a broker who has been with this company for over a decade—- we truly do have amazing staff!
Huge shout out to our TOP NOTCH , all around troubleshooter, get the job done with the spirit of excellence, ease AND just enough duty of care— Jack. And our sweet Jill, who has certainly assisted in adding to the newest roster of personal favourites— Girthya and Brianna. They even go the extra mile to stay beyond their shift to ensure our clients get the best in the industry care! They make me (us) Brokers and Realtors look fabulous!
Lastly, it would be unfair of me not to mention our Deals department AND management team! This bunch of vigilant, dedicated and always available to support teammates are truly the reason that I tell people “NO THANKS, I’m not interested in changing Brokerages.””
Nicola Brandes
Real Estate Broker
Century 21 Heritage Group
At Century 21 Heritage Group, we believe in celebrating the incredible people who make our team exceptional. Now, we want your help! If you know a colleague who goes above and beyond, demonstrates dedication, or makes a positive impact in the office, we invite you to share their story. Use the form below to nominate a team member and tell us why they deserve recognition. Every nomination helps us shine a spotlight on the amazing contributions that make our workplace thrive.