Century 21 Heritage Group
The Complete Agent
Learn How To Become A Complete Agent
Follow along as Eryn Richardson coaches three agents from Century 21 Heritage Group. A top producer, and experienced agent and an agent that is new to the industry.
This 10 week long coaching series focuses on the business of the three featured agents. Participate and gain insight into their businesses, watch them stay accountable to their prospecting activities and watch them take their businesses to the next level.
These coaching sessions have something for agents at any stage in their career.
The Complete Agent
Featured Agents
Miguel Lima
Hamilton Office
Miguel Lima brings over 15 years of award-winning experience to the local Haimlton real estate market. Renowned for his “client-first” philosophy, Miguel has built a thriving business primarily through word-of-mouth referrals and exceptional service rather than mass media advertising.
Specializing in residential sales and investment properties, he leverages the global reach of the CENTURY 21 brand alongside his deep knowledge of the Golden Horseshoe area. Whether helping first-time buyers uncover hidden gems or providing sellers with sophisticated, tech-driven marketing plans, Miguel’s mission remains delivering extraordinary experiences and expert negotiation.
Mark Strachan
Kingston Office
Mark is a former golf professional turned Realtor, Mark brings a unique blend of competitive discipline and a relaxed, low-pressure approach to every transaction.
Known for his exceptional patience and responsiveness, Mark prioritizes his clients’ needs above all else, ensuring they feel guided rather than rushed. Beyond the closing table, he co-hosts the “Pucks, Putts & Properties” podcast, merging his passion for local sports with deep market insights. Whether navigating downtown condos or family homes, Mark is a dedicated advocate for his community.
Cassandra Shirzad
Bradford Office
Cassandra is a rising star and dedicated Sales Representative with Century 21 Heritage Group Ltd., based out of the Bradford office. Cassandra has quickly built a reputation as a reliable, results-driven professional to watch in the industry.
Characterized by her incredible attention to detail, she ensures no element of a transaction is overlooked, providing total peace of mind for her clients. By leveraging cutting-edge technology and a meticulous, client-first approach, Cassandra navigates the local market with precision, making every real estate journey both seamless and successful.
The Complete Agent
PAST EPISODES
Episodes
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